January
2 , 2002
Reality
Clouds Hagen's Fantasy
At
the October 24th staged cabinet meeting, Minister Stan Hagen
introduced a fantasy by saying "I'd like to portray
a picture of the future, and I believe this is quite attainable
by the year 2005."
A nasty
bit of reality appears to have cast a cloud over Stan Hagen's
vision. His ministry's
own document uses words like "no solid basis for assessing
the level of risk," "business case analyses have
not yet been completed," and "information reliability
not documented." Those words will come back to haunt
any failed project.
The
picture Hagen painted was of an entrepreneur who sits at
her computer terminal, clicks on a map and is able to determine
all land tenures pertaining to that point. She then:
A tiny
window into government can be found by scrolling through
the consulting contracts that are up for bid through the
BC Purchasing
Commission. There one can find a "Request for Information"
(RFI) dryly described as the "Registry
Consolidation Project". The full RFI is available
via a downloadable
Word 97 document.
The
RFI is for work on a central registry for all tenure and
other legal encumbrances on Crown land and resources. An
appendix to the word document titled "An Integrated
Registry for
Provincial Land & Resource Encumbrance Information Development
Plan" includes the little scenario of an entrepreneur
as painted by Hagen during the staged cabinet meeting. That
appendix also casts considerable doubt on Minister Hagen's
belief about how attainable his vision might be.
The
appendix makes a stunning admission when it says "Costs
for implementing an integrated registry are difficult to
determine at this time because users' specific requirements,
a business practices review, and business case analyses
have not yet been completed." At the staged cabinet
meeting, Minister Hagen claimed that his ministry was going
to reduce 138 computer applications to a mere 20. Now it
turns out that "users' specific requirements, a business
practices review, and business case analyses have not yet
been completed"! If that is not enough, the RFI goes
on to say "A fundamental issue that needs attention
as a first priority is that we do not have a precise fix
on who we are building an integrated registry for, and what
their specific information needs are."
The
ministry's document expanded on just how difficult it might
be to define business practices when it said "Business
practices within the tenuring agencies (and the registry
systems that support the practices) have all evolved out
of historical legal and policy requirements. Before registry
system efficiencies can be achieved it will be necessary
to look closely at business practices to see how far it
is possible to go in reforming and standardizing operational
policies / business practices in search of simplification
and cost-savings."
A few
other weaknesses were revealed to potential bidders when
the Ministry declared "The types and locations of
existing data issues are generally known to staff who work
regularly with the registries, but the precise nature and
extent of the "information reliability" problem
across all of government's separate registry systems has
not been documented. There is, therefore, no solid basis
for assessing the level of risk (i.e., liability) that government
would bear in putting its encumbrance information out to
the general public and business community." That
is an example of what the Auditor General was referring
to when he said that massive layoffs will result in the
loss of "corporate memory".
The ministry's document didn't mention that one third of
the key staff with the corporate memory would soon be fired.
Is that yet another reason why the Attorney General wants
to limit government's liability?
Business
literature is full of horror stories based on large scale
systems or computer projects that end up costing tens of
millions only to end in failure. The Campbell government
claimed that it would venture boldly into the information
technology morass. It looks like Minister Hagen found a
good starting point. It's no wonder that he pleaded for
more funding during his staged cabinet presentation!
October
29, 2001
Hagen
Appeals for Computer Funding During Cutbacks
Can
you imagine a minister in the Campbell government using
a televised "cabinet meeting" to appeal for more
funding for children and families, for health, for welfare
or even for water quality? No? How about a pitch for funding
computer technology?
At
the October 24th staged
cabinet meeting, Minister of Sustainable Resource Management
Stan Hagen said "We have over 138 separate information
systems with different data standards and resulting high
maintenance costs." A few minutes later, the Minister
said "As I said before, after the transfer of activities
from several ministries, we currently support 138 computer
systems applications. We will reduce and consolidate that
number to 20 basic applications." The minister did
not mention how his reduction related to a
data warehouse that was in the works under the former
government.
Whether
the number of applications is over 138, or is 138, Minister
Hagen snuck in an appeal for funds when he went on to
say "Many of the proposals we are putting forward include
technological enhancements that require capital investment.
Some of that capital might be sourced from the private sector
through various forms of public-private partnerships, but
I would be remiss if I did not tell you that government
will have to carry some of these technology costs."
To
help in getting the computer application count right, I
have submitted a freedom
of information request for the list of 138 computer
applications and for a brief description of what each application
does. I won't hold my breath for a quick response as I am
still being stalled in my efforts to get a list of self-governing
bodies that got a directive originating from Kevin Falcon's
strange counting mission. Maybe the folks in Stan Hagen's
ministry are better counters.
It
will be interesting to watch as Minister Hagen attempts
to get a cutback minded government to "carry some of
these technology costs."
Check
out these part's
of Hagen's Ministry: Land
and Resource Registries Portal
Land
Titles
Crown
Land Registry
Conservation
Covenants
Conservation
Data Centre
Environmental
Monitoring System
Fisheries
Inventory
Geographic
Information Systems
Habitat
Inventory
Species
Inventory Database
Survey
Regulations (oops, watch out for Falcon)
Water
Inventory
Exploring
the links provided above gives an idea of just a few of
the areas that now fall into Minister Hagen's area of responsibility.
It leaves you breathless when you think about how those
responsibilities will be carried out with 35% fewer resources.